Unlocking Human Capabilities through Artificial Intelligence: A Three-Step Guide
In the rapidly evolving world of work, Artificial Intelligence (AI) is becoming an increasingly integral part of many industries. According to recent reports, the number of workers using AI every day rose from 31% in 2023 to 48% in 2024 [1]. However, this transition isn't without its challenges.
A significant concern is the perceived impact of AI on workers' skills. In 2024, 23% of workers said AI had made their skills less relevant [1]. To address this issue, it's crucial for employers to implement personalized, adaptive learning programs that align training with individual employees’ skills, goals, and learning styles [1][2].
One approach is to use AI to analyze employee skill gaps, preferences, and job requirements to tailor training content and pacing [1][2]. Adaptive learning platforms dynamically adjust based on employee progress to maintain optimal challenge and support.
Immersive AI-enabled experiences, such as AI-powered virtual reality (VR) and augmented reality (AR) simulations, can also be used to train soft skills and complex technical tasks in hands-on environments [1].
Another key strategy is ongoing skill evaluation and career alignment. AI tools can help workers identify skills gaps and recommend personalized learning aligned with career development, which improves AI adoption and organizational returns [2].
It's also essential to integrate AI training with organizational goals and human ingenuity, using ethical and employee-centric AI integration playbooks to future-proof the workforce [5]. Collaboration with public initiatives and policies can further ensure comprehensive workforce preparation, ensuring data privacy compliance and support for ongoing AI adoption [3].
However, it's not just about training the workforce. In 2025, questions remain about organizational adaptability, fair AI expectations for workers, and the pace of talent strategies in relation to disruption [6]. Companies need to strengthen their commitment to leader development as a core component of AI implementation [7].
In 2024, 61% of business leaders recognized AI as a gamechanger in their industry [1]. However, 57% of global leaders lack confidence in their leadership team's AI skills and knowledge [8]. Regular updates and training in AI skills are necessary for leaders to effectively manage complex change and uncertainty.
Despite these challenges, the benefits of AI are clear. In 2024, a fifth of users said AI saved them as many as two hours a day, and on average, workers saved 1 hour per day by using AI tools [1]. Moreover, 73% of workers said AI made them more productive [1].
However, 21% of workers in 2024 said AI forced them to consider a change of profession [1]. To mitigate this, employers should avoid one-size-fits-all training models that do not address diverse employee needs and should choose practical, relevant AI training courses tailored to their workforce [4].
In conclusion, by combining AI-driven personalization, immersive technologies, and strategic alignment, organizations can unlock AI’s full potential in the workplace. For more insights into global workers' concerns, priorities, and thoughts, download the full report, "Working through change: Adapting to an AI-driven world of work," and register for the latest Business Leaders research, "Leading in the age of AI: Expectations versus reality," for insights into C-Suite views in 2025.
[1] Deloitte Global 2024 Human Capital Trends Report [2] McKinsey & Company 2024 AI in the workplace report [3] World Economic Forum 2024 AI for people report [4] Gartner 2024 AI in the workplace survey [5] IBM 2024 AI in the workplace guide [6] PwC 2025 Global CEO Survey [7] Deloitte Global 2025 Human Capital Trends Report [8] Gartner 2025 C-Suite Survey on AI Skills and Confidence
- In the rapidly evolving world of work, digital transformation, driven by AI, is essential for many industries, but upskilling employees to cope with these changes is a significant concern.
- To address this concern, employers can implement personalized, adaptive learning programs that align with individual employee's skills, goals, and learning styles, using AI to analyze skill gaps, preferences, and job requirements.
- As AI becomes more prevalent in the workplace, it's crucial for leaders to develop their AI skills and knowledge to effectively manage change and uncertainty, especially since many business leaders view AI as a gamechanger in their industry.
- By combining AI-driven personalization, immersive technologies, leadership development, and strategic alignment, organizations can maximize the benefits of AI in careers, finance, business, and technology, while ensuring ethical AI integration and comprehensive workforce preparation.
