Unified Artificial Intelligence from Siloed SAP Joule Systems
In a significant leap forward for enterprise technology, SAP Joule is revolutionising the way businesses operate by integrating artificial intelligence (AI) into every core module. This innovative digital backbone, built with SAP Business Technology Platform (BTP) and SAP Joule agents, is paving the way for a more responsive, AI-native approach to managing real-world operations.
A major consumer goods producer, grappling with fragmented, manual processes in agave cultivation, found a solution in SAP Joule and its AI agents. With the app, field teams can now ask questions and receive real-time responses based on live crop data, historical trends, and operational benchmarks. The app could analyze plant health, yield forecasts, and irrigation needs, integrating the data into SAP ERP for predictive insights.
The results have been impressive. The producer reported 35% savings on irrigation and pesticide use, 65% improvement in field monitoring, and 100% digitized operations connected to planning and budgeting in SAP.
SAP Business AI, with Joule at its core, aims to replace these workflows with intelligent, intuitive operations. If help is needed in preparing the data foundation or implementing agentic AI solutions, Inclusion Cloud is ready to support the AI journey every step of the way.
The new interface and intelligence layer provided by SAP Business AI turns data into action through natural conversation, context, and orchestration. In traditional enterprise environments, complex systems are navigated through forms, reports, manual escalations, and IT tickets. SAP Joule, with its AI-first design, streamlines these processes, automating and accelerating routine service tasks, enhancing talent management, improving customer experience, supporting sustainability efforts, and enabling developers and business users to create workflows faster.
By deeply embedding AI rather than treating it as an add-on, SAP Joule transforms disparate enterprise capabilities into an interconnected intelligent system. This marks the beginning of a new era in enterprise technology by shifting enterprises from siloed, reactive operations to proactive, AI-powered ecosystems. It enables continuous automation, real-time data insight, flexible AI integration, and a seamless user experience, helping businesses become more agile, efficient, and resilient in a rapidly evolving digital landscape.
The shift to an AI-native suite is a fundamental change in business operations. SAP Joule activates the right AI agents for action, such as replenishment processes, supply updates, and logistics alerts. This kind of intelligence is now informing procurement, logistics, and supply chain planning, and is connected directly to the business core.
Inclusion Cloud has been working alongside leading companies to modernize operations, bringing intelligence to underserved areas like agriculture and early-stage supply planning. With SAP Joule, enterprises can select from multiple AI engines and ensure unified governance, risk management, and compliance across all business areas.
In summary, SAP Joule’s AI-first design infuses intelligence into every core module and acts as a unifying platform that transforms SAP’s product suite into a cohesive, intelligent enterprise system—a foundational step into next-generation business technology.
The consumer goods producer leverages SAP Joule's AI agents to streamline their agave cultivation processes, integrating data-driven insights from the field into SAP ERP for decision-making. This strategy offers significant savings on resources and improves field monitoring efficiency.
As businesses increasingly adopt an AI-native approach, such as SAP Joule, they can transform their siloed, reactive operations into proactive, AI-powered ecosystems, optimizing various areas like talent management, customer experience, and sustainability efforts.
