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Tesla's Insurance Venture Faces Fines and Legal Action Over Alleged Violations

Tesla's insurance promises of affordability and speed have fallen short. Now, the company and its partner face serious allegations and potential penalties for harming customers.

In this image I can see it looks like an advertisement, on the right side there is the car in...
In this image I can see it looks like an advertisement, on the right side there is the car in yellow color, in the middle there is the text in black color.

Tesla's insurance venture, launched in 2019 with promises of affordability and speed, has faced a storm of issues since its inception. The company and its partner, State National Insurance Company, now face potential fines and legal action due to a slew of alleged violations.

California's Department of Insurance (CDI) has accused Tesla of wilful unfair claims settlement practices, leading to unreasonable denials and unnecessary delays. This follows a lawsuit in July by a group of customers who suffered financial harm and distress due to Tesla's insurance business practices.

CDI has been raising allegations since 2022, with the situation worsening in 2025. The department alleges nearly 3,000 violations, each potentially carrying fines of up to $10,000. Tesla and State National have 15 days to respond to these allegations or face penalties.

Tesla's insurance venture has been plagued by website crashes and high quotes since its inception. The company conceded that they had underestimated the staffing required to handle the volume of claims. Despite promising faster services, customers have reported delays and institutional failures.

Tesla's insurance business, once hailed as a disruptor, now faces serious allegations and potential penalties. If found guilty, the company could face substantial fines. Meanwhile, customers continue to grapple with the consequences of delayed and unfair claim assessments.

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