Tech Giants AIS, Samsung, and Bolttech Join Forces for Phone Maintenance and Support Services
A groundbreaking collaboration between AIS, Thailand's leading 5G network provider, Samsung, the global leader in smartphone technology, and bolttech, a world-renowned insurtech company, has resulted in the launch of AIS Care+ with Samsung Care Services. This partnership, which is the first of its kind in Southeast Asia, aims to provide an all-in-one protection plan tailored for Samsung users within AIS's ecosystem in Thailand[1][4].
The service offers numerous benefits to customers purchasing Samsung devices via AIS. These include a free screen replacement once per year, unlimited repairs with no claim value limits, up to two device switches per year, and one full device replacement annually[1]. Additionally, customers can access nationwide support at Samsung Authorised Service Centers across Thailand[1].
AIS Care+ with Samsung Care Services is designed to enhance customer confidence, provide greater peace of mind, convenience, and value[1][4]. The partnership reflects AIS's commitment to delivering a truly differentiated and advanced digital experience.
Customers can subscribe to the AIS Care+ service at AIS Shops, Telewiz, AIS Buddy locations, and participating retailers throughout Thailand[1]. The service targets Samsung smartphone and tablet users who purchase devices through AIS. Further details and subscription management are available via the AIS website and the LINE application @AISCarePlus[1].
The service is powered technically by bolttech, ensuring global insurtech standards for device protection and claims processing[1]. Aesop Ahn, General Manager - Thailand, bolttech, stated that the device protection service is a significant step in their partner-led market strategy[2].
The collaboration between AIS, Samsung, and bolttech continues to expand their offerings. Notably, bolttech's device care solutions are now being offered to over six million employees through BenefitHub[3]. Furthermore, Sumitomo Corporation and Iberis Capital have joined bolttech as strategic investors[2].
In a recent development, bolttech has secured additional funding of US$180 million in a series A round led by Activant Capital Group[2]. This funding will enable bolttech to further enhance its device protection services and expand its global footprint.
In summary, AIS Care+ with Samsung Care Services offers a robust, all-in-one protection plan for Samsung users in Thailand. The service is available for devices in the Galaxy series and is designed to provide true peace of mind for customers[1][4]. With its extensive benefits and nationwide support, this collaboration is set to redefine the after-sales care landscape in Thailand.
References: [1] AIS Press Release, 2021. [2] bolttech Press Release, 2021. [3] bolttech Press Release, 2022. [4] Samsung Press Release, 2021.
- This groundbreaking collaboration between insurtech company bolttech, Samsung, a global leader in smartphone technology, and AIS, Thailand's leading 5G network provider, has expanded its offerings with insurtech-powered device protection services for Galaxy series users.
- The partnership between AIS, Samsung, and bolttech continues to innovate, with bolttech's device care solutions now being offered to over six million employees through BenefitHub, and Sumitomo Corporation and Iberis Capital joining as strategic investors.
- With the securement of additional funding of US$180 million in a series A round led by Activant Capital Group, bolttech plans to further innovate its device protection services and expand its global footprint.
