Streamlined identity procedures now available through PACI's new 'Sahel' App photo update service
In a bid to streamline procedures and expedite civil ID-related transactions, the Public Authority for Civil Information (PACI) has launched a new electronic service. This service, available through the "Sahel" government application, allows citizens and residents in Kuwait to add or update their personal photos.
Here's a simple guide on how to update your personal photo on the Sahel app:
- Log in to the Sahel app on your smartphone (available on Google Play and the App Store).
- Navigate to "Individual Services", then select PACI (Public Authority for Civil Information).
- Choose the option "Add or Update Personal Photo" or "Photo Update."
- Prepare the required documents: You'll need a recent colored photo with a plain light-blue background, in JPEG or PNG format, under 2 MB. A copy of your Civil ID may also be required for verification.
- Upload the documents within the app when prompted.
- Submit your application and receive a transaction number for tracking your request.
The entire process is digital and typically completed within 2–3 working days, eliminating the need to visit PACI offices in person.
PACI has confirmed that all applications will undergo review and verification. Once your request has been processed, you will receive a notification.
For the latest specifics about photo requirements or documents, check within the app or PACI’s official communications, as minor updates may occur. With this new service, users can now submit photo update requests entirely online, making the process more convenient and efficient.
The new electronic service launched by PACI, available through the Sahel app, utilizes technology to streamline civil ID-related transactions. By following the guide to update your personal photo on the Sahel app, you can digitally submit and process a photo update request, making the entire procedure more efficient and convenient.
