Retail's Big Show Europe 2025: 12,500 Leaders Gather in Paris to Shape Industry's Future
Retail's Big Show Europe 2025, hosted by the NRF in Paris, drew 12,500 global retail leaders and solution providers from 58 countries. The event, featuring 200 speakers, 500 exhibitors, and 100 international startups, focused on creating unique in-store experiences and enhancing customer service through technology.
The keynote program was hosted by the NRF, with Guillaume Motte, CEO of Sephora, delivering the opening keynote. Oniwines CEO Federico Veronesi stressed the importance of creating unique in-store experiences to engage customers. Best Buy's Mark Irvin echoed this, emphasizing the need to empower employees to deliver exceptional customer service.
Artificial intelligence was a dominant topic, with retailers investing in upskilling and using AI to enhance customer experiences. Sam's Club Executive Vice President Diana Marshall highlighted the importance of creating memorable customer experiences. MediaMarktSaturn CEO Kai-Ulrich Deissner and SNIPES CEO Dennis Schröder both underscored the need for retailers to understand and fulfill customer desires, and to build authentic connections with local communities respectively.
The event served as a platform for global relationship-building and learning from peers. Planning for the 2026 edition of Retail's Big Show Europe is already underway, promising another opportunity for the retail industry to come together and shape the future of the sector.
Read also:
- Industrial robots in China are being installed at a faster rate than in both the United States and the European Union, as the global market for these robots faces a downturn.
- Undeads Games Reaches $30 Million TVL and Gears Up for MMORPG Debut
- Hyundai N affirms transition to hybrid performance-centric models, initiating with Tucson N
- Bank of America reveals investigation into Zelle platform, hints at potential legal action
