Koin Appoints Data Veteran Hemash Bhatti to Drive Gaming Industry Growth
Koin, a payments company specializing in entertainment and lifestyle in regulated gaming markets, has appointed Hemash Bhatti as its Head of Data Strategy & AI. With over 15 years of experience in data and analytics for Fortune 500 companies, Bhatti aims to drive data-driven growth for Koin.
Bhatti sees a significant opportunity for AI in the gaming industry, particularly in sustaining customer loyalty off the gaming floor. He believes AI can transform raw data into real-time engagement, enabling operators to personalize experiences and grow loyalty. However, Bhatti also acknowledges challenges, such as data silos and disconnected customer data, which he plans to address at Koin.
Bhatti's approach is not solely focused on AI. He suggests that small, iterative changes may be necessary for success and scalability. He emphasizes the importance of meaningful, structured data as the foundation for AI applications. Bhatti's experience in highly regulated environments will be crucial in navigating the complex gaming industry landscape.
Koin's appointment of Hemash Bhatti signals its commitment to leveraging data and AI for growth. Bhatti's expertise in strategic data management and AI, honed over 15 years in Fortune 500 companies, positions him well to tackle the unique challenges of the gaming industry. His appointment is expected to drive meaningful change in customer engagement and loyalty.
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