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Carrier SKT mandated to suspend new subscriptions until SIM supply issue is rectified

Telecom administrators direct SK Telecom to halts new SIM card subscriptions effective Thursday, due to ongoing supply shortage; actions taken under administrative supervision.

Carrier SKT mandated to suspend new subscriptions until SIM supply issue is rectified

Breaking News:

Travelers at Incheon International Airport on May 1 swarm the SK Telecom roaming center for new SIM cards.

The Saga Continues:

The SK Telecom data breach investigation carried on into May, with several critical updates since the initial discovery on April 18.

Government Intervention:

South Korea's Ministry of Science and ICT initiated a joint public-private investigation, aiming to uncover the root cause within a duration of 1-2 months. It was revealed that the breach originated from malware-infected billing equipment, with unusual data exfiltration detected at 11:20 p.m. on April 18. By April 19, SKT had isolated the infected systems and identified risks to their Home Subscriber Server (HSS), which facilitates 4G/5G authentication [1][2].

Initial Impact:

  • Stolen Data: Approximately 9.7 GB of USIM-related subscriber data was leaked, the equivalent of around 9,000 books [1][2].
  • Regulatory Action: The Ministry ordered SKT to halt new subscriptions and number transfers until USIM shortages are resolved [3].
  • Legal Consequences: A class-action lawsuit, involving 50,000 members, has emerged, with four plaintiffs claiming 10 million won ($7,300) each [1].

React and Protect:

SKT is providing complimentary USIM replacements (valued at up to 200 billion won/$146 million) and a SIM protection service that blocks unauthorized device changes [1][2]. Over 72,000 users have enrolled in the protection service post-breach, though USIM shortages have resulted in service delays, particularly at high-traffic areas like airports [3].

Monetary Woes:

SKT has endured a $643 million loss in market capitalization and faces immediate expenses from replacements, fines, and legal claims [2][3]. The breach affects its 25 million subscribers, representing half of South Korea's population [3].

As of April 23, no confirmed cases of data misuse had surfaced, but ongoing investigations continue into potential exploitation [4].

  1. The new SIM cards at the SK Telecom roaming center at Incheon International Airport became a hotspot for travelers on May 1, due to the ongoing data breach investigation.
  2. With the international business community closely watching SK Telecom, the investigation into the data breach has revealed that the root cause was malware-infected billing equipment.
  3. To protect their customers, SK Telecom is offering complimentary USIM replacements and a SIM protection service that blocks unauthorized device changes, which has seen over 72,000 enrollments post-breach, particularly at high-traffic areas such as airports.
  4. As a result of the data breach, SK Telecom has suffered a $643 million loss in market capitalization and faces immediate expenses from replacements, fines, and legal claims.
  5. Amidst concerns over potential exploitation of the stolen data, descriptions of the technology used by SK Telecom and the specific airport systems could provide valuable insights to the ongoing investigations.
SK Telecom faced a suspension on new subscriptions, enforced by telecom authorities, due to ongoing issues with SIM card supply, temporarily addressed through administrative measures.

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