Alert system provider Everbridge integrates with Peralta Associates and Defense, as revealed in a recent announcement.
Peralta Associates and Defense Enhance Security Operations with Everbridge's FIRST Alert System
In the ever-evolving landscape of modern security services, Peralta Associates and Defense are setting a new benchmark by integrating the Everbridge FIRST Alert System. This system is designed to deliver rapid, targeted emergency communication, reliable multi-channel notifications, and the ability to enable timely response to critical incidents.
Peralta's security operations center, staffed around the clock, monitors live camera feeds across all client sites. When a concern is identified, the monitoring team uses the FIRST Alert System and direct radio communications to notify officers on the ground. This integration allows Peralta's security teams to operate as a cohesive, agile unit.
Officers receive clear, real-time instructions, including detailed descriptions and precise locations. The system's multi-channel messaging ensures that alerts can be sent via SMS, email, voice calls, push notifications, and more, ensuring messages reach recipients regardless of their location or device availability.
Trained personnel in the center analyze real-time footage to identify suspicious behavior, unauthorized access, or safety hazards. In the event of a suspicious individual being detected on camera, the monitoring center uses FIRST Alert to instantly notify all relevant personnel.
The FIRST Alert System also offers an emergency live operator service available 24/7/365, helping send critical notifications even if the user cannot access the system directly, facilitating uninterrupted crisis communications.
Moreover, the system can deliver notifications only to affected or relevant individuals, reducing noise and improving response efficiency. Geotargeted and role-based alerts ensure that messages are delivered to specific buildings, departments, or geographic regions, making the response more effective and coordinated.
Audit and tracking capabilities deliver real-time updates on deliveries, reads, and acknowledgments of alerts, supporting governance, compliance, and accountability requirements.
The platform's ability to streamline dispatching and reduce communication clutter is a notable benefit for modern security services that require clear, actionable alerts without undue disruption. Organizations like Hackensack Meridian Health utilize Everbridge to dispatch messages for medical emergencies internally, reducing reliance on noisy overhead announcements and making the environment safer and more conducive to healing.
In addition, Everbridge supports connection to systems like Wireless Emergency Alerts (WEA) for broader community notifications, which is important in public safety contexts such as Hays County's emergency alerts.
Daisy Terrazas, FIRST Alert Coordinator, stated that clients can be confident that their assets, people, and reputation are protected by a team that is always one step ahead, leveraging the latest technology and a proven, proactive approach. With this integration, Peralta Associates and Defense are indeed setting a new standard for modern security services.
All Peralta security officers are equipped with two-way radios, maintaining constant connectivity with the command center and each other. This ensures that the response to security incidents or emergencies is swift, efficient, and coordinated.
In summary, Everbridge’s FIRST Alert System empowers organizations with robust, scalable communication tools for detecting, alerting, and managing critical events efficiently. This integration is vital in defense, security, and public safety domains, enabling Peralta Associates and Defense to provide top-tier security services to their clients.
Technology plays a crucial role in Peralta Associates and Defense's security operations, as they utilize Everbridge's FIRST Alert System to deliver rapid, targeted emergency communications and ensure timely responses to critical incidents.
The FIRST Alert System's integration with Peralta's security operations enables officers to operate as a cohesive and agile unit, receiving clear, real-time instructions via multiple channels, including SMS, email, voice calls, push notifications, and more.
